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Harmony Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Very gentle sound, beautiful clock, 2011-01-29
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Very gentle, yet effect alarm. If you resist getting up, this will help because it starts with just one little bell. Then like 10 minutes later another bell, then 5, then 3, etc. It is a gradual wake up that brings you out of your dreams gently and gets you alert without adrenaline pumping first thing in the morning from a shocking alarm [like the old days- no more].

We got the walnut one. It's more beautiful in person than it looks online or in catalogues. The on/off button has my favorite symbol - fibonacci conch. Highly recommended.
greenT Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Great idea. Worst quality, 2009-12-21
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
For some reason my previous post was erased so I post it again.

I admit their concept of the clock is great (real wood box, real metal chime, the programmable timer, progressive chime etc). Plus they look all so classy in photos. But my excitement for the product lasted only until I received it. It's just very cheaply made. Quality of the wood and the metal chime were fine, but their attention to quality stopped right there. All the rest was very cheaply made plastic. I am OK with plastic if the quality of it was good but it all shout "Made in China". The buttons were very flimsy, control panel was very thin, and backlight was so dim. I didn't mind this lack of quality if I had spent $30 or so but this is not acceptable for over $100 clock.

The thing was that it made really annoying grating sound (of plastic gears?) right before every time the chime sounded. So I always woke up to the grating sound not the pleasant sound of the chimes. (They might have fix that problem with newer clocks, I am not sure.)

To be fair, the one positive thing was that the program part of the timer and clock worked as advertised and was relatively easy to use.

The worst thing was that mine broke right after one-year warranty was over. It just quit working. It just stop turning on. Since it was after the warranty I could not do anything about it. Actually I sent an email to the company owner about the issue but I didn't hear from him. Even if he wrote me back, I wouldn't bother wasting another $70 on the lifetime half price replacement he promises now.

This was the worst purchase I have ever made. If you want to believe all the other "positive" reviews, good luck. You will see what I mean with your own eyes and with your own money. If I were going to spend this much money on a similar product next time I would try one without mechanical parts that could easily break.

If you just need an alarm clock with pleasant sound and don't need a meditation timer, you can get a CD alarm clock instead. It gives more flexibility of the sound you wake up with. You can even download bell sounds on-line from some meditation websites and burn them on a CD.
Aaron Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Wonderful Product!, 2010-10-24
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I would not have bought this for myself, as I am too cheap. But, my wife knew I wanted it; so she bought it as a gift. Not too long afterwards, she ditched her clock (we often wake up at different times); and we started resetting the clock in the morning for the later sleeper. Worth every penny.
Mallo Bennie "Mallo" Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Seriously, these clocks break., 2009-12-10
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I bought one of these a couple years ago. It quit working after a few months. I mailed it back (at my expense) for a replacement. The replacement quit working after about 8 months. I mailed it back for another replacement. This third clock quit working after about 14 months, two months past the warranty. The company refused to replace it, and was quite rude about it. I can't believe they can get away with this level of unreliability for a $140 dollar alarm clock. The previous listing for these clocks had dozens of complaints about the clocks breaking. For some reason, Amazon allowed the company to simply reset their entries for these clocks, and start over with all the fake reviews seen here. (If it wasn't obvious from reading the reviews that they're fake, check out the way each new "reviewer" goes through and recommends every other positive review, and dis-recommends every negative one. Or, witness the fact that none of the positive reviewers have ever reviewed any other product. Amazon, will you get on this? This company is a scam.)
Boris Godunov Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Cheap Chinese Junk, 2010-04-07
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I read a promise of customer satisfaction by the founder and president of the company and decided to swallow the negative reviews and go ahead and buy this alarm clock. $34.00 in non-refundable shipping later to return the item these are my impressions:

1. the lid was not hinged properly leaving a slight gap when it was closed. The hinges were made with plastic.

2. the interior on which the chime sits is black plastic

3. the chime is really more of a jumped-up ping than a melodious gong

4. the "brass" face-plate is about 1/16" thick concealing an array of plastic buttons.

5. the off button is plastic with a pretentious swirl on it.

6. this is basically a piece of 2 by 2 walnut hollowed out with an industrial router and fitted with mostly plastic components

7. it is made in china. if the company really wants to support tranquility maybe they could consider paying Tibetans to make it for them, thus promoting the Buddhist values this alarm clock supposedly is affiliated with

So... with a clear eye you will see that this product is about four or five times the price it should be. I spent $18.50 to have it sent to me and $15.50 to send it back without wanting a replacement. None of these shipping fees was refundable. The founder, instead of trying to reassure customers with promises of actually non-existent customer service would be better off making a better product, then he wont get the negative reviews in the first place.
Victoria Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Peaceful awakening, 2011-02-02
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
This clock is the best alarm ever! If you are tired of being awakened with blaring noise, and would rather wake up gently, do yourself a favor and order this alarm clock. Be kind to yourself! You will have a better start to your day, and create more peace and joy around you! And that is infectious! Namaste!
N. Marlett Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating The Official Now & Zen Clock- Awesome and unique alarm clock, 2010-01-15
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I will totally admit I was pretty skeptical about this clock to begin with. I recieved it as a present, and I honestly thought it was a little too in-line with the "organic, natural" movement for my taste. I am used to waking up with a standard alarm clock "wonk wonk wonk" everyday, and I never really thought twice about replacing my alarm clock. However, I started using it and within 2 months I am completly addicted- I'd pay $140 for it any day of the week. My mornings are more relaxed and I wake up in a much better mood. This company has made a life-time customer out of me- I really can't imagine switching back to my alarm clock radio.

Also, I love the fact they are on Twitter! [...]
K. Benson Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Now & Zen has TERRIBLE customer service, 2009-11-16
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I purchased this alarm about a year ago. Loved it. Then, the chiming function stopped working. Because these are so expensive, I sent a note to the company customer service to see about repair options. No respone. Sent a note to the president of the company. No response. Wow. I don't think I'll buy from them again--ever.
Thoughtful Buyer "Thoughtful Buyer" Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Unique and Great Quality Purchase, 2011-05-31
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I love my Zen Alarm Clock! I will never wake up to anything else. I have owned the digital model for over three years now and it has performed flawlessly. I highly recommend this product.
J. Morris "photo_jeff" Say: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
Customer Rating Nearly flawless as an alarm clock & meditation timer, 2010-10-20
This review is for: Now & Zen Tibetan Digital Zen Alarm Clock (Walnut finish) E-Tone
I use this clock as my morning alarm and as a meditation timer, and it works well as both. There are only 2 negatives that I have found in the last 5 years of ownership:

1. The bell has two loudness settings: quiet & loud. However, even the quiet setting can jar me out of an otherwise solid trance state. Currently I have a piece of tissue lodged between the bell & striker to make the chime quieter (and with a softer attack). Something I would like to see in a future revision is another, even quieter, setting. That, and a rubberized striker rather than the metal-on-metal which you get with the current model.

2. My first clock broke. You see, the wiring for the display runs through the hinges. I like to close the clock at night due to reason #1 (makes the alarm quieter). However, after about 9 months of closing it at night, and opening it in the morning must've caused the wires to give way. Luckily I was within the warranty period and exchanged it without any problems.

My current clock stays open, and I just muffle the alarm with a small pillow for meditation. If a new & improved model comes out, I'll surely buy it.

---- Edited original post:

Oh, one thing I forgot to mention that I LOVE about this clock is the progressive alarm. It's a great way to be awoken subtly and gradually rather than a nonstop alarm like a traditional clock. The alarm goes something like this:

First bell rings when it's time to get up
3:48 later, the bell rings again
2:21 later, "
1:28 later, "
and so forth until eventually the bell rings every 5 seconds. It's a great way to wake up a light sleeper like me, because the first bell usually does the trick. I believe this also conditions your internal clock to start waking up. The first few nights I used this I was afraid I wouldn't hear the alarm, so I actually started waking up on my own a few minutes before the first alarm went off.